Services & Programs

Please Select a Service to find out more:


Child Care Home Provider Certification and Training

The Child Care Certification Unit certifies and monitors all of the state subsidized in-home child care providers in Franklin County. This certification process requires various background checks, home inspections, a fire inspection, a medical statement from a physician or nurse verifying that the applicant is able to provide child care, as well as the completion of initial and on-going training. To obtain an application to become a certified child care provider, please call 719-8627.

The Child Care Certification Unit also provides information to parents who are selecting a child care provider. Parents are encouraged to call 719-8627 to learn about compliance and any complaint information and the results of background checks on any certified provider they are considering for child care.


Employment/Educational Training (WIA)

Education, training and necessary support services to help customers obtain unsubsidized employment.


Food Stamps

Food Stamp benefits are available through the "Ohio Direction Card" an electronic debit card system. This electronic debit card system helps low income households improve diets and expand their food buying dollars.


Franklin County Family and Children First Council

Franklin County Family and Children First Council is an intersystem collaborative among ADAMH, Children Services, Job and Family Services, MR/DD, Juvenile Court, and Public Schools. Franklin County Family and Children First Council serves as the staff for the Franklin County Children's Cabinet and in that capacity administers the Family and Children First Grants to provide pregnancy prevention services, child abuse and neglect prevention services, services to reduce non-academic barriers in the schools, and services to families with children under the age of three at risk for a developmental disability or diagnosed with a developmental disability. Franklin County Family and Children First Council also administers a multi-system project to support and assist families with children receiving services from multiple systems.


General Assistance Disability (GA/DA) Determinations

Provides cash, food stamps, and Medicaid to eligible single adults. Additional information on disability benefits is available at www.ssa.gov  .


Healthy Start Healthy Families

Medical, dental, vision and prescription coverage for low-income families below poverty and children in families up to twice the current poverty level.


Interpreter Services

Interpretation in any language is available for all Limited English Proficient customers. These services can usually be provided within 24 - 48 hours. Customers should inform a Customer Support Specialist at the reception desk or their Case Manager of their need for an interpreter if their primary language is not English.

Language services are also provided for the Deaf/ Hard-of-Hearing.



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Learning, Earning and Parenting (LEAP)

Cash assistance program for teen parents providing additional assistance with child care transportation and school related issues.


Medicaid

The Medicaid Program assists with the provision of medical care to eligible customers through a variety of programs:
  • Healthy Start Healthy Families - Medical, dental, vision and prescription coverage for low-income families below poverty and children in families up to twice the current poverty level.
  • Pregnancy Related Services - Case management and transportation services for Medicaid eligible pregnant women.
  • Qualified Medicare Beneficiaries (QMB) - Assistance with Medicare cost sharing (premiums not included) expenses for eligible elderly and/or disabled individuals.
  • Healthchek - Medical, dental, vision and hearing screening for eligible children from birth to age 21.


Medical Transportation Services

Provides round-trip transportation to medical-related appointments for disabled adults, disabled children, and pregnant women that are Medicaid eligible customers.


Nursing Homes

Assistance with placement into nursing home facilities for income eligible individuals. Available at the West Community Opportunity Center.


Ohio Works First (OWF)

OWF is a time limited cash assistance program designed to help meet the financial needs of eligible children and their parents. All customers of cash benefits under OWF can also receive health care under the Medicaid program. Program components also include:
  • Assessment of current levels of educational skills and employment history.
  • The development of a customized educational/employment plan for achieving self-sufficiency.
  • Case Manager assisting with determination of best program activities for individual's goals for finding employment.



Prevention, Retention & Contingency (PRC)

Financial assistance to aid with emergency situations. Applicants must have a minor child and be at or below 165%* of poverty.


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State Hearings

A customer may request a state hearing if they do not agree with an action or decision made about their benefits. If a state hearing request is made within 15 days of the notice reporting the proposed change in benefits, these benefits will remain unchanged until a hearing decision is reached. Customers have 90 days to request a state hearing from the date the notice of change is received. To request a state hearing, please call 1-866-635-3748, and then press option 1 or by completing and mailing back the State hearing request form enclosed with the notice of change. State hearings are held only at the North Community Opportunity Center.


Subsidized Child Care Eligibility

Subsidized child care services for children under age 13. Customers currently participating in this program or new applicants must be at or below 185% of the Federal Poverty Level and be employed or participating in a school or training activity.


Vocational English for Speakers of Other Languages (VESOL)

A program that teaches English to customers who speak another language with the goal of the customer obtaining employment for at least four continual months. Customers are required to take a test upon entrance into the class and are also required to take a posttest for advancement. Completion of the program is individualized for program participants and determined by their progress.


Additional available services include:

Job Development

Outreach efforts to local employers to establish an ongoing relationship and available employment opportunities.


Job Readiness Activities

Education and training services designed to increase an individual's employability potential, i.e., resume writing, interviewing, completing applications, job search, etc.


One Stop Partners

Partnership between local entities that links services from employment, unemployment, community colleges and state/county agencies together at one location.


Rapid Response

Early intervention, transitions services and linkage to other community services for dislocated workers.


Youth Programs

Preparation of youth for post-secondary educational or employment opportunities through year-round and summer programs.


For more information on services, visit one of our JobSight offices, located in all five of our Community Opportunity Centers.  Information about the Central Ohio Workforce Investment Board is available at http://www.centralohioworkforce.org/.


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Co-Located Services:

Southeast, Inc.

Southeast, Inc. provides services for customers who have mental health, drug or alcohol issues. Services for these customers may include:
  • Comprehensive assessment of the customer's capabilities and barriers
  • Up to a 60-day period during which Southeast, Inc. will work with the customer on removing barriers that would prevent them from successfully completing training or getting a job
  • A work experience component combined with job search and other support services
  • Job placement and retention services
  • Referral and linkage to services and agencies to assist customers in barrier reduction, treatment or application for SSI if applicable



Columbus Public Schools Job Readiness Activity

Columbus Public Schools, through a contract with Franklin County Job and Family Services, provides job readiness activities (JRA) at the North and East Community Opportunity Centers to OWF customers. The JRA curriculum consists of 20 hours of classroom-based activities and 10 hours of job search/job-placement/retention support. The curriculum covers a six-week period, with classes beginning every second Monday. A referral to participate in this program is required. For more information, contact your case manager.


Consumer Credit Counseling Services (CCCS)

A non-profit credit-counseling agency that provides confidential individual assistance managing your money. A certified consumer credit counselor examines ways to help solve your current financial situation and provide possible solutions. CCCS can negotiate with creditors to reduce or eliminate interest charges and create a voluntary repayment plan. Representatives are available at the West Community Opportunity Center on Tuesdays. For more information, e-mail CCCS at info@cccservices.com or call 1-800-355-2227.


Eastland Fairfield Career and Technical Schools (http://www.eastland.k12.oh.us/)

Eastland Fairfield Career and Technical Schools, through a contract with Franklin County Job and Family Services, provides job readiness activities (JRA) at the Northeast, South and West Community Opportunity Centers. Classes are 30 hours in length and begin every Monday. The program provides assessment tools and strategies, job preparation training, job placement assistance, and job coaching/job retention for OWF customers. A referral to participate in this program is required. For more information, contact your case manager.


Experience Works

A Title V Senior Community Service Employment Program (SCSEP). Participants must be at least 55 years of age, a resident of the state in which they apply, legally eligible to work in the United States, have an income for the past year not greater than 125% of the Federal Poverty Guidelines and physically able to work. Host agencies, such as government or non-profit agencies provide training, supervision and work experience. Experience Works pays the participant a training minimum wage of $5.15 per hour for approximately 20 hours per week. After program participants have updated their skills and/or learned new skills at their host agency training site, they are ready to apply for the job they have been trained to do or to apply for similar jobs in the open job market. Experience Works assists in matching participant skills to employer needs. For more information visit www.experienceworks.org or call 1-800-338-7032.


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Early Learning Initiative (ELI)

A program that is designed to enhance the development of preschool age children. This program concentrates on each child's needs in areas such as kindergarten readiness skills and socialization, and promotes their physical and mental health. For more information go to: OR ANY OF THE LOCAL PROVIDERS:
  • Early Learning Consortium 224-0222 ext. 512
  • CDC 221-1709
  • Children's Academy 491-3270
  • C. Ray Williams 417-5680

Help Me Grow www.ohiohelpmegrow.org/

Is a home visitation program that works with pregnant women and families who have children under the age of three. This program focuses on the child's development by providing the parents with information on developmental milestones and discussing what to expect in the upcoming months. Parental support is also offered to program participants.

Family Resource Liaisons are also available to link families to community resources that best fit their needs. Appointments can be scheduled in-home or at one of the Community Opportunity Centers.

Program Liaisons
East and Northeast Community Opportunity Centers
Pam Manley @ 614-251-6306

North Community Opportunity Center
Tasha McMullin @ 614-719-8733

South and West Community Opportunity Centers
Katy Hansley @ 614-308-1385



Veteran's Service Commission

The Veterans Service Commission is a county agency dedicated to helping veterans, active duty members of the Armed Forces of the United States, and their dependents. Representatives are available at the South and West Community Opportunity Centers. To view a list of services provided by this agency, go to www.co.franklin.oh.us/vets/.


Job Readiness Activity Vendors (Off-site)

Volunteers of America

Volunteers of America, located at 1187 W. Broad Street, offers a six-week job readiness program that serves OWF customers and the multi-cultural homeless population. The program consists of an orientation and screening to determine skill and education levels and barriers to employment. Customers work with a job coach and job developer to identify potential employers, send resumes, and arrange job interviews. Customers receive follow-up support for six months to ensure job retention. To view their web site, go to http://www.voa.org/.


Godman Guild

Godman Guild, located at 303 E. 6th Avenue, provides a job readiness activities program to OWF customers that combines traditional job readiness components with job retention skills, job search activities, employment related life skills and specialized assessments. For more information, contact your case manager. To view their web site, go to www.godmanguild.org/.


Franklinton Career and Technology Center

Franklinton Career and Technology Center, located at 1196 W. Broad Street, offers a six-week business office skills training program to OWF referred customers. The class combines two components - Introduction to Microsoft Word and a Data Entry Program. Job development activities, job placement assistance and job retention services are also provided. For more information, contact your case manager.


Other Services:

Unemployment Hotline

1-877-644-6562 or 644-4781
http://www.state.oh.us/odjfs/ouc/telephone_register2.stm

Information for unemployed workers
http://www.state.oh.us/odjfs/ouc/bucb/


(* = Some services may have income level at 200% of poverty.)

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