Training & Reference Video Library

The training department has video tapes available as a service to you. They are ideal for use in staff meetings, at special events, business planning sessions and committee meetings. Our lending requirements are:

  1. Only one video may be checked out per 48 hour period.
  2. All viewing privileges are limited to 48 hour periods.
  3. Videos must be returned in good condition.
  4. Management's written request must be received prior to video being released --via e-mail: training@co.franklin.oh.us. 

All requests should include:  Contact person's name, agency/department, office phone, date of request, title of video and any questions regarding your selection.  Thank you.

Our current library has the following titles available in the listed categories:

Customer Service / Communication

  • An Invisible Man Meets the Mummy (20 mins.)
  • Communication Skills and Gender Style (19 mins.)
  • Customer Service - Mastering the Challenges (28 mins.)
  • The Anatomy of a Service Professional (31 mins.)
  • The Attitude Virus (21 mins.)
  • The Recipe for Respect (20 mins.)
  • High Impact Communication for Better Understanding (30 mins.)
  • Maximizing Creditability (30 mins.)
  • Role Models for Better Relationships (30 mins.)
  • Understanding Listening skills (1hr.)
  • Who Are You, By The Way? (10 mins.)

Management Practices

  • Effective Presentations (16 mins.)
  • Getting the Most Out Of Your Team (20 mins.)
  • Managing Motivation Through Communication (13 mins.)
  • Managing Conflict (21 mins.)
  • The Performance Evaluation Interview (27 mins.)
  • Taking Charge of Change (20 mins.)
  • Building A Foundation for Powerful Teams (23 mins.)
  • Managing Motivation through Coaching (11 mins.)
  • How to Write & Conduct Effective Performance Appraisals (1hr.)
  • Documenting Performance for the Performance Appraisal (24 mins.)

Personnel Issues

  • The ADA Maze (16 mins.)
  • Employee Accidents in the Workplace (22 mins.)
  • Employee Privacy & The Law (24 mins.)
  • Family Medical Leave Act (19 mins.)
  • FMLA Compliance Issues (19 mins.)
  • Hiring Employees & Legal Issues to Consider (30 mins.)
  • Managing Conflict (27 mins.)
  • Employee Assistance Program (10 mins.)
  • Substance Abuse Awareness (31 mins.)
  • A Discipline Discharge Checklist (23 mins.)
  • Seven Danger Zones: Hiring (15 mins.)
  • Seven Danger Zones: Firing (15 mins.)
  • Seven Danger Zones: Evaluations (18 mins.)
  • Seven Danger Zones: Documentation (13 mins.)
  • Seven Danger Zones: Discrimination (15mins.)
  • Seven Danger Zones: Harassment (23 mins.)
  • Seven Danger Zones: Violence (15 mins.)

Workplace Issues

  • The Attitude Virus (21 mins.)
  • Behavior & Motivation (21 mins.)
  • Defusing Hostility (47 mins.)
  • The Dynamics of Diversity (49 mins.)
  • Managing Diversity (23 mins.)
  • Ethical Challenges (13 mins.)
  • Ethics and Decision Making (17 mins.)
  • Managing Stress (26 mins.)
  • Sexual Harassment (21 mins.)
  • Stress Management: The Mind/Body Connection (19 mins.)
  • Workplace Violence: Employee Protection (24 mins.)
  • Time Management (29 mins.)
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