Behavioral Health Coverage

If you're enrolled in the health plan, you have access to behavioral health benefits for services that go beyond the short-term support provided by the Emotional Wellbeing Solutions or EWS (formerly EAP). Your behavioral health benefits are provided through Optum and United Behavioral Health. These benefits cover a wide range of services from both in-network and out-of-network providers.

Access Support for All Needs

Get continuous support for mental or behavioral health concerns and long-term needs. Schedule virtual or in-person appointments with licensed counselors, psychologists, psychiatrists, and other mental health professionals. Get support with the following: 

• Counseling: Treatment for conditions like anxiety, depression, and stress.
• Psychotherapy: Sessions with licensed therapists for ongoing mental health support.
• Medication Management: Support from psychiatrists for managing prescriptions related to mental health.
• Treatment for Behavioral Disorders: Includes support for conditions like ADD/ADHD, bipolar disorder, PTSD, and more.
• Substance Use Treatment: Counseling and rehabilitation services for drug and alcohol use disorders.

For immediate help in a crisis call the anonymous Optum Substance Use Disorder Helpline 1.855.780.5955 (available 24/7).

For those enrolled in the health plan, the first 30 visits are available at no cost to you. Additional visits will result in a $20 copay. To make an appointment register and log in to liveandworkwell.com or call 1.800.354.3950. For detailed information about your coverage, please refer to the summary plan description (SPD) that matches your health plan:

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