Who We Are
The Franklin County Department of Job and Family Services is the agency responsible for basic financial, medical and social services programs. By leveraging inclusion, responsiveness and innovation, we strive to provide timely public assistance and build community partnerships.
In addition to determining eligibility for core programs like the Supplemental Nutrition Assistance Program (SNAP) and Medicaid, we also provide access to a wide range of supportive services programs offered by community organizations, everything from early childhood home visiting and after-school programs to workforce development and job training programs
Announcements & Helpful Tips
Franklin County Faith Connections
We are excited to announce Franklin County Faith Connections, a new initiative intended to improve access to our services and resources. Each week, our Mobile Unit will visit different faith-based sites — churches, mosques, synagogues, temples and more — to provide additional opportunities for direct access to health and human services programs and strengthening partnerships across the community.
By bringing our services to you, we’re cutting down on wait times and creating convenient one-stop resources for our residents.
View Upcoming Events & Registration Details
Relationship Soul Talk - Friday, Nov. 13, 6 p.m. - East High School
Relationship Soul Talk is a free community evening presented by the Franklin County Board of Commissioners and City of Grace. It is part of Soul Talk, the county’s initiative to bring mental health conversations, resources and support directly to residents. Attendees can listen to conversations covering the following topics:
-
How conflict and co-parenting struggles can affect mental health
-
Men as survivors of domestic violence
-
Why suicide rates among men are high — and what can help
-
Building healthier relationships, communication and support systems
Register for Soul Talk
New Medicaid Eligibility Restrictions - Effective Oct. 1, 2026
H.R. 1 or the One Big Beautiful Bill Act, passed in 2025, limits Medicaid eligibility to only U.S. Citizens and qualified Lawful Permanent Residents / green card holders. Some Cuban and Haitian nationals may still qualify. Effective Oct. 1, 2026, lawful immigrants, refugees and non-citizens with special humanitarian status will no longer be eligible for Medicaid unless they have obtained a green card and have completed the 5-year waiting period or qualify for an exemption to the waiting period.
Residents who do not meet the updated eligibility criteria may be eligible for Non-Citizen Emergency Medical Assistance.
Read more on our Medicaid page
Online Mental Health Assessments and Resources
The New Franklin County CredibleMind web platform connects you with tools, local providers to address your mental health challenges.
Visit CredibleMind
Need Help with Rent?
Franklin County's PRC Program provides one-time emergency assistance, including housing assistance for eligible families struggling to meet rent or facing eviction.
Learn more about PRC Emergency Assistance
Want to Sign Up for Alerts and Reminders?
You can now receive program reminders and updates about your benefits through text messages and automated voice calls. Get reminders about applications, reporting and renewal requirements, benefit load dates and more sent straight to your phone.
Opt In For Text Alerts, Auto-Calls
Additional Programs & Resources